→ Glazed Pottery
Jackson Pottery offers a variety of Glazed Earthenware adding character, color, and sophisticated design to any outdoor
living area. This diversity of products and finishes gives homeowners the opportunity to distinguish their homes in a
complimentary way. The glazing of earthenware keeps absorption lower than with standard terracotta planters. Nevertheless,
rain and snow can still cause damage to the planter if it is allowed to freeze inside. It may be necessary for the product to
be covered or moved inside during extremely cold weather.
→ Terra Cotta Pottery
Jackson Pottery offers three main types of terracotta: Italian, Asian, and Asian Rustic. All three types of terracotta reveal
a natural finish that is timeless and moisture absorbent. Due to the nature of terracotta clay, it can be vulnerable to extreme
weather conditions. It is recommended that during extreme weather conditions the product be moved inside or covered.
→ Cast Stone and Cast Iron
If durability is important to you, you have chosen the right category. Due to their respective materials, these planters
weather outside the best of any of our outdoor offerings. Customers are invited to use clear coat sealers as necessary, but most
do not. Cast Iron planters can be repainted a flat or shiny black or custom painted by the customer for a unique one-of-a-kind
Jackson Pottery offers customers a variety of staining options for our cast stone products. Upon request, each work of art is finished
and antiqued by hand to achieve a unique finish that is sure to make a bold statement in any garden or home decor setting. The stain
reacts with minerals already present in the concrete, giving it the look and feel of natural stone. Due to the unique and unpredictable
nature of staining, no two pieces will ever be alike. Exact tones, colors and accents will vary from piece to piece. Staining done on
the concrete will fade over time, but does not peel away like standard paints. We guarantee our workmanship; however, the results of the
finish can be expected but not guaranteed. The purchaser should understand the nature of this process and be comfortable with the
characteristics of staining. Because of this, Jackson Pottery cannot accept any returns of cast stone products which do not match a
sample tile or previously stained products. For more details, please contact your sales representative.
Proper care of all planters and outdoor living accessories is recommended to help ensure long term enjoyment. Just the same, these
precautions do not necessarily guarantee that planters left to the elements will survive winter weather. Jackson Pottery is not
responsible for damage done to product due to weather conditions.
In order to qualify for a wholesale account with Jackson Pottery, a business "in the trade" must provide Jackson Pottery with
a Federal Tax E.I.N # prior to placing an order. Jackson Pottery looks forward to our successful business relationship with you
and offers the following order options:
Calling the Main Office at: 877-533-7687
Faxing the Main Office at: 800-316-7687
Writing the Order with a Local Sales Representative
Emailing Your Order to
We encourage you to visit our showroom and/or the World Trade Center booth in Dallas. Please don't hesitate to call us at
any time for assistance.
All initial orders are to be COD. Jackson Pottery accepts Visa, MasterCard, Discover, and American Express Cards. Stocking
Dealers are eligible for terms based on credit worthiness. An application for terms is available. Failure to remit payment
according to invoice terms may result in revocation of credit privileges and the use of a collection agency and/or legal action
as needed. Past due accounts will be assessed a monthly finance charge of 1% with a minimum of $5.00 (12% APR) of the total balance.
Unprocessed orders may be held until all balances, including finance charges, are paid in full. "Volume based discounts" that may
carry over for the duration of that calendar year may also be forfeited.
Catalog prices and discounts are subject to change without notice. Jackson Pottery reserves the right to void and/or alter orders and
prices in response to circumstances beyond our control, and to append fuel surcharges in response to extraordinary fuel price increases.
Jackson Pottery will not be held liable for any customer loss of sales due to changes in our prices, or due to circumstances unforeseen
or beyond our control.
We accept all major credit cards and company checks.
→ Cast Stone
Due to the need for production, Cancellation of Concrete/Cast Stone items will be subject to a 20% restocking fee plus any common carrier
freight costs. Cast Stone items that have been produced in Limestone and/or all items that have been stained are not eligible for a refund.
Cancellation of standard pottery/accessory orders are not subject to a cancellation/restocking fee as long as the order has not been shipped to the
customer. Freight costs, however, will be charged as appropriate. Product received by the customer in good condition is non-refundable after 15
Backorders are not entered unless requested by the customer. Minimum order $500 on all backorders to be shipped.
Jackson Pottery does it’s best to inspect, pack, and ship with the utmost care. Customer is responsible for checking shipment for damage and shortages.
Claims should be reported within 2 weeks of receipt. While most delivery is done on our own trucks within Texas, Louisiana, Arkansas, and Oklahoma, we
reserve the right to use LTL trucks in those and other areas outside this region. Daily delivery times and notifications on LTL carriers are the sole
responsibility of the freight carrier.
→ Fuel Surcharge/Drop Fee
All orders will be charged a FSC and/or Drop Fee.
→ Lift gate Deliveries
Customers without forklift service or standard height loading docks will be charged an additional fee on common courier
shipments only. In order to avoid delays, please specify on all shipments whether lift gate service is required.
We deliver nation wide and ship most orders on our own trucks for better customer service and to help minimize any damage.
If damage occurs, please denote on an invoice copy and fax it back to the Jackson Pottery office for credit within 14 days of delivery. Alternate
shipping methods are available upon request with common carrier or LTL service.
© 2011-2012 Jackson Pottery, Inc. All Rights Reserved